The Alcohol/Drug Misuse Prevention course is designed for employees working in a safety sensitive position who are subject to U.S. Department of Transportation (DOT) workplace drug and alcohol testing. The course gives covered employees the basics of what they need to know about the DOT and your company programs. We also have a supervisor’s course that expands into observing employee behaviors to help determine if they are under the influence of alcohol or drugs.
If your company has an alcohol and drug testing program, we can customize our standard course for your specific program.
The Controlled Flight Into Terrain (CFIT) online course is designed for pilots flying turboprop and jet aircraft with a Terrain Awareness Warning System (TAWS) installed in the aircraft (GPWS, EGPWS, or other TAWS system). The course will raise awareness of CFIT hazards and best practices to avoid a CFIT accident. The training course provides an overview of the International Civil Aviation Organization (ICAO), Flight Safety Foundation, and FAA CFIT Education and Training Aid as it applies to business aircraft operations. Case studies on CFIT accidents and some near misses are included.
This course complies with the IS-BAO training requirement for “equipment installed on the aircraft” and “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard for CFIT. The IS-BAO training recommendation, as defined in Acceptable Means of Compliance (AMC) Section 5.1, recommends the recurrent training program should be designed so that key items are covered each year. We recommend the course during initial training and once every 12 months.
The Crew Resource Management (CRM) curriculum is a collection of courses that addresses the traditional CRM topics. Although the topics may be familiar, our courses take a unique perspective on the material. The course content is designed for pilots flying two-pilot high performance turboprop, helicopter, or jet aircraft. Based on extensive research into human performance, we present specific examples on how to break down barriers and effectively use available resources in each course. We use a case study approach in each course to reinforce the course material and focus on both the good use of CRM and incidents where poor use of CRM was a causal factor in an accident or incident.
The course complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for “Crew Resource Management / Human Factors” defined in Chapter 5 of the IS BAO standard.
The IS-BAO standard is for flight crew members (pilots and flight attendants) to complete the training during initial and every two years thereafter. The IS-BAO standard also includes a recommendation for mechanics and schedulers / flight coordinators to complete the course.
Do you know what the top two medical emergencies are on business aircraft and how to handle them? The Emergency Situations online course prepares crewmembers (pilots and flight/cabin attendants) for emergency and abnormal situations that may occur on an aircraft. The course reviews ditching, first aid, fire protection, hijacking, decompression, and other emergency situations. Hands-on demonstration videos are used for use of fire extinguishers, life rafts, and flares. We can customize this course to show specific procedures with the equipment you carry on board your aircraft.
The course complies with the International Standard of Business Aviation Operations (IS-BAO) training requirement for “emergency procedures training” defined in Chapter 5, section 5.3 of the IS-BAO standard and is compliant with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO standard.
The IS-BAO standard is for flight crewmembers to complete the training during initial and every two years thereafter.
The Regulatory course covers portions of CFR 61, 91, and AIM. Course content is updated annually with the focus on regulations most pertinent to corporate operators. The course can be customized to also cover operators SOPs.
The course goes beyond simply cqopying the text from the CFRs. How the regulations are applied to operations and FAA interpretations are presented.
The Aviation Safety Reporting System (ASRS) database contains over 300 narrative reports by flight crews reporting fatigue as the cause of operational errors. Errors include altitude and course deviations, fuel miscalculations, landing without a clearance, and landing on the incorrect runway or at the wrong airport. Fatigue has also been cited by the National Transportation Safety Board (NTSB) as a causal factor in several accidents. It has become such a significant issue that, in 2010, the NTSB added fatigue to the top 10 most wanted aviation safety improvements to “Reduce accidents and incidents caused by human fatigue in the aviation industry.” This course is designed to raise awareness on the causes of fatigue and countermeasures to reduce or mitigate the effects of fatigue in aviation.
The course complies with the IS-BAO management strategy for all employees on “training and education for everyone in the flight department on the physiological mechanisms that underlie fatigue and the misconceptions about fatigue.” The IS-BAO training recommendation is defined in Acceptable Means of Compliance (AMC) Section 6.13. We can include any company—specific information in your Fatigue Risk Management System (FRMS) in the training. We recommend the course during initial training and once every 24 months for all employees in the flight department.
The Food Safety course reviews the best practices related to handling in flight catering. From the ordering or shopping for food, to storage in the aircraft, and preparation in-flight, there are some key guidelines for keeping catering safe for passengers and crew. This course is applicable to flight / cabin attendants and pilots.
There is no IS-BAO requirement for the food safety course.
Our online course for will-not carry Hazmat operators helps flight crews recognize hazardous materials and know what exceptions they are allowed to have on board. The Hazmat training course focuses on common hazardous materials that passengers may bring on board, such as medical oxygen, powered wheelchairs, ammunition, alcohol, dry ice, and personal electronic device batteries and provides information on risks associated with allowing that item on board and how to safely carry the items. We also include analysis of NASA Aviation Safety Reporting System (ASRS) reports of Hazmat incidents with other business aircraft crews. A downloadable cockpit reference card of hazmat exceptions is available in the course.
Transportation of hazardous materials aboard a Part 91 corporate aircraft is subject to the Hazardous Material Regulations (HMR). This course creates awareness of the HMR applicable to a will-not carry flight department. We recommend this course for pilots, flight attendants, and mechanics.
This course complies with the International Standard of Business Aviation Operations (IS-BAO) training requirement for “dangerous goods” defined in Chapter 5 of the IS BAO standard and is compliant with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO.
The IS-BAO standard is for flight crew members to complete the training during initial training and every two years thereafter.
The High Altitude Operations course is designed for pilots who are transitioning to higher performance aircraft that routinely operate above 18,000 feet and/or those who require the FAA high altitude operations training mandated in FAR 61.31(g) and recommended in Advisory Circular 61-107A, Operations of Aircraft at Altitudes Above 25,000 Feet and/or Mach Numbers (MMO) Greater than .75. The course will also serve those seeking refresher training in high altitude operations. After providing a description of the High Altitude Environment, we review the High Altitude aspects of Weather, Flight Planning and Navigation, Physiology, Aircraft Systems, Aerodynamics and Performance, and Emergencies.
The course meets the high altitude ground training requirements of FAR 61.31(g) and includes the FAA High Altitude Operations pilot training recommendations published in Advisory Circular 61-107A. The course complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for High Altitude Training and “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. IS BAO’s Acceptable Means of Compliance (AMC) Section 5.1 mandates training during Initial followed by key items covered at least every 12 months; accordingly, we recommend the course during initial training and once every 12 months.
How many times can you watch the same FAA video on Instrument Landing System (ILS) Precision Runway Monitor (PRM) approaches? If you are looking for a new way to review ILS PRM operations or procedures for flying a Localized Directional Aid (LDA) PRM approach into SFO, this course is for you.
Our approach to the training is to review required briefings and NASA Aviation Safety Reporting System (ASRS) reports of errors made by other business jet operators. Short video clips are included to emphasize the main objectives of the course.
The FAA requires all pilots to complete ILS PRM Approach Training before accepting a clearance for a simultaneous close parallel ILS PRM or LDA PRM approach. Pilot training requirements are referenced in FAA Order 8900.1, Flight Standards Information Management System (FSIMS). For Part 91 operations involving transport category aircraft, pilots must comply with approved company training policies and must view the FAA video ILS PRM and SOIA Approaches: Information for Air Carrier Pilots.
Our online course goes beyond watching the video in relaying need-to-know information on flying an ILS or LDA PRM approach. The online course also produces a training certificate you can use to document completion of the required training.
The Instrument Procedures course is intended for ATP rated pilots flying transport category jet or equivalent high performance turboprop aircraft. The course begins with a review of aircraft certification and regulatory performance requirements and continues with a review of navigation basics and instrument procedures including departures, arrivals, and approaches. Training on the use of approach VNAV is provided. Background material and numerous text and web linked references are included.
Using AIM and Instrument Procedures Handbook materials, this course supports Part 91 pilot knowledge and proficiency requirements for aircraft performance, navigation, and instrument procedure flight operations in the U.S. National Airspace System. The course can be customized to your specific FOM and special authorization requirements.
The course is responsive to the International Standard for Business Aircraft Operations (IS-BAO) training requirement for “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard and is compliant with the IS BAO training recommendations described in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
We offer either online or on-site training for you to complete the International Procedures course. With either option, we create a training program tailored to your operating location; there is no need to train crews on operating in the North Atlantic Tracks if you don’t fly to Europe. Our International North America program focuses on operations in Canada, Mexico, and the Caribbean along with U.S. Customs procedures.
The International Worldwide program includes all 15 ICAO recommended topical areas. The initial on-site training program is 3 days, which can be reduced if trainees complete online pre-study material. The recurrent on site program is 1 day. Pricing for the training varies according to the scope of training that meets your needs. A basic North America course is typically included with our Part 135 training and IS-BAO training package for Part 91 operators. Contact us for specific pricing for you based on your training requirements.
Part 91 operators are issued Letters of Authorization (LOA) to operate in RVSM, RNP, and MNPS airspace. To be issued an LOA, operators develop and submit to the FAA manuals to support the procedures you will follow, including a requirement for training crews. Either the online or on-site training can be used to accomplish the training required to maintain your LOAs.
This course complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for “International Airspace Operations” and “RVSM, MNPS, RNP Operations” defined in Chapter 5 of the IS-BAO standard and is compliant with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
The Land and Hold Short Operations (LAHSO) course reviews pilot responsibilities, best operating practices, and planning tools for pilots who are going to accept a land and hold short clearance. Over 250 ASRS reports were reviewed in the development of the course to learn the lessons from pilots involved in past LASHO incidents. Runway signs and markings, landing distance information, MEL considerations, weather, and required landing distance (RLD) for LASHO are reviewed in the course.
There is no specific IS-BAO requirement for the LAHSO course. If you operate into airports like BOS, ORD, MIA, or other airport that may issue a land and hold short clearance you need to be proficient in knowing what your responsibilities are. The course complies with the IS-BAO training requirement for “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
The Minimum Equipment List (MEL) Use course is an overview of FAR 91.213 Inoperative Instruments and Equipment, Advisory Circular (AC) 91-67 Minimum Equipment Requirements For General Aviation Operating Under FAR Part 91, and the different sections of a typical MEL. In this course, we all address Configuration Deviation Lists (CDL) and Non Essential Equipment and Furnishings (NEF) and review NASA Aviation Safety Reporting System (ASRS) reports from fellow business aircraft pilots related to MELs.
This course complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for “minimum equipment list” defined in Chapter 8 of the IS BAO standard and is compliant with the IS BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
The Mountain Flying course is designed for pilots flying high performance jet and turboprop aircraft into and out of high altitude airports located in the mountains. Using airports such as Aspen, Eagle, and Telluride as examples, the course includes a review of best practices and considerations for flight planning, mountain weather, the terrain and its consequences for flight operations, density altitude and aircraft performance, approaches and departures, and emergencies during mountainous airport operations. Text and web-linked references are provided.
For flight departments conducting operations into high altitude mountain airports, this course is appropriate for use as a training element of risk mitigation when a Safety Management System risk analysis identifies mountain flying hazards in your operation. The course complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard and is compliant with the IS BAO training recommendations defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO standard. No specific training time interval is required in the IS BAO standard; however, we recommend the course during initial training and once every 12 months.
The Operations Manual course is a custom course developed to train flight department employees—pilots, flight attendants, mechanics, scheduler/flight coordinators, and line service—on the contents of your Operations Manual. The training is designed to familiarize employees with the layout of the manual and general content. We can also design the course to highlight any changes you have recently made to the manual.
Most International Standard for Business Aircraft Operations (IS-BAO) registered companies include a training requirement in the operator’s manual to train flight department employees in their Operations Manual. This course is responsive to many requests we have received from flight departments for a custom course on their manual. We don’t charge extra for the custom development of the course. This course is typically included for operators who select our IS-BAO training package.
The Occupational Safety and Health Administration (OSHA) course is designed as an introduction to and overview of the Occupational Safety and Health (OSH) Act, establishment of OSHA, and the guidelines that are used to enhance safety in a flight operation. The course is organized around several elements of OSHA; OSHA Purpose, Workers Covered, FAA/OSHA Relationship, OSHA Standards, IS-BAO and OSHA, and Workers’ Rights. OSHA background, references, web links, and examples are provided. The training is appropriate for all flight operations personnel, not just aircrews. The OSHA content is customized based on the job description of who takes the course. No need to train Flight Crews on Electrostatic Discharge or Lockout/Tagout procedures, but they will have an expanded back safety section due to back injuries being the highest workman compensation claim for pilots.
Why train on OSHA? Because it’s the law! The 1970 Occupational Safety Health (OSH) Act assures safe and healthful working conditions for all employees. Standards - 29 Code of Federal Regulation (CFR) 1910 is the OSH standard for General Industry, including aviation, regulating health and safety guidelines performed in the aviation industry as a whole. Although the OSH Act does not apply to flight deck crew on an aircraft in operation, it does apply on all their duties leading up to the cockpit door including loading bags and walking through the hangar. OSH standards compliance is an integral component of a Safety Management System (SMS). The course is responsive to the International Standard for Business Aircraft Operations (IS-BAO) training requirement for “complying with all national and local occupational health and safety laws and requirements” defined in Chapter 13 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard; however, CFR 29 Part 1910 does require certain workplace safety topics (Bloodborne Pathogens and Personal Protection Equipment) to be trained annually. Your state may have more restrictive requirements.
The RNAV online course is for pilots flying turboprop and jet aircraft with advanced avionics capable of navigating using GPS and multiple sensor, FMS-based Area Navigation procedures. The course provides background information and references along with a review of RNAV instrument flight procedures including departure, en-route, arrival, and approaches.
This course meets the FAA RNAV pilot training requirements published in Advisory Circular 90 100A, addressing the need for the specialized training required to operate in a U.S. National Airspace System that is moving increasingly toward satellite based instrument procedures. The course complies with the IS-BAO training requirement for “equipment installed on the aircraft” and “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard as well as with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months. The RNAV course is an optional elective as part of the IS-BAO training package.
Based on past accident statistics, you are 50 times more likely to have a runway excursion than you are a runway incursion accident. Our Runway Excursion course reviews risk factors associated with runway excursions, such as rejected takeoffs, non-compliance with SOPs, long touchdowns, and contaminated runways. Risk mitigation techniques like stabilized approaches, proper performance planning, and constant angle descents are presented.
There is no specific IS-BAO requirement for the Runway Excursion course. The course complies with the IS-BAO training requirement for “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
FAA special emphasis item Runway Incursions is presented in a training course that focuses on preventative measures. The latest information from the FAA and ICAO Runway Safety teams are included in the course. In addition, we reviewed over 500 ASRS Reports related to runway incursions by business jet crews to assemble a practical list of prevention techniques. An NTSB animated presentation of a runway incursion prevented by a flight crew demonstrates best practices for surface operations. A pilot procedures brochure is available to download in the course.
There is no specific IS-BAO requirement for the Runway Incursion course. The course complies with the IS-BAO training requirement for “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
Operations in Reduced Vertical Separation Minimums (RVSM) airspace have become a non-event. We regularly climb through FL290 without a thought we are entering RVSM airspace. Although it has become common place, the FAA still mandates training on the subject. The RVSM online course is designed for pilots flying aircraft that have either a Letter of Authorization (LOA) or Op Spec approval to operate in RVSM airspace. The course also includes a downloadable RVSM Reference card.
This course meets the FAA RVSM pilot training requirements published in Advisory Circular 91-85 Appendix 4 and mandated by your Letter of Authorization to operate in RVSM airspace. The course complies with the IS-BAO training requirement for “equipment installed on the aircraft” and “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard and is compliant with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO. No specific time interval is required in the IS-BAO standard for CFIT. The IS-BAO training recommendation, as defined in (AMC) Section 5.1, recommends the recurrent training program should be designed so that key items are covered each year. We recommend the course during initial training and once every 12 months.
The SMS online course is designed as an introduction to and overview of the SMS concept and how an SMS can enhance safety in a flight operation. The course is organized around the four core elements of the SMS: Policy, Risk Management, Assurance, and Promotion. The SMS course provides web links, background, references, and examples. This training is appropriate for all flight operations personnel, not just aircrews. The SMS course is available in generic form, or we can customize it to your organization and SMS.
Both the NTSB and the FAA “encourage” GA business and corporate operators to develop and implement an SMS. For operators of large and turbojet aircraft that operate internationally, an International Civil Aviation Organization (ICAO) mandate requires them to have an SMS. This training course is responsive to both FAA and ICAO perspectives and their supporting documents. This course is based on the International Standard of Business Aviation Operations (IS BAO) model and, when customized, meets the IS BAO SMS training requirements. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
The Security Best Practices Course is designed for all employees of Part 91 flight departments flying high performance aircraft. The course is based upon the best security practices developed by the general aviation industry and the National Business Aircraft Association (NBAA) in the wake of the events of September 11, 2001. The course provides a review of the events leading to the current state of the business aviation security threat, and then covers the best practices that have been developed to address business aviation’s security vulnerabilities, including threat assessment and procedures to secure people, facilities, and aircraft. Recommended actions in the event of a security breach are included.
The course complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for Security Programs defined in Chapter 15 of the IS-BAO standard and is compliant with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 15 of the IS-BAO standard, which specifies Initial and periodic training. We recommend the course during initial training and once every 24 months.
In a Safety Alert to Operators (SAFO 11010), the FAA “strongly recommends” pilot training on use of TCAS for Part 91 and 135 flight crews because of a high percentage of noncompliance with TCAS RA alerts. Our TCAS course highlights the issues published in the SAFO and reviews best operating practices outlined in Advisory Circular (AC) 120-55 – Aircraft Operational Approval and Use of TCAS II and Information for Operators (InFO) – Transponder/ TCAS Operations While on the Airport Surface.
IS-BAO only cites TCAS training for operations in RVSM airspace. The TCAS course could also be considered part of the IS-BAO training requirement for “equipment installed on the aircraft” and “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
The Wake Turbulence course addresses the hazard of flying into another aircraft’s vortices. Aimed at avoidance techniques, the course highlights the guidance in Advisory Circular 90-23 and the Airman’s Information Manual section 4-6-7. We present specific wake turbulence related incidents in turbine business aircraft flown by professional flight crews.
There is no specific IS-BAO requirement for the Wake Turbulence course.
Our online course for weather is designed to provide the required understanding and knowledge for flight crews to assess weather conditions that may be potentially hazardous to flight. The course covers the types of weather frontal systems that may be encountered and general conditions associated with each type. Different types of cloud formations as well as thunderstorms and the associated hazards of icing conditions, microburst, and windshear are presented.
The weather course also includes high altitude weather, volcanic activity, and various regional weather phenomena that may be encountered. A section on reading and understanding METAR and TAF products is also included as well as a downloadable METAR/TAF key. Specific incidents about weather related accidents and incidents in turbine business aircraft flow by professional flight crews are presented.
There is no specific International Standard for Business Aircraft Operations (IS-BAO) requirement for a general weather course. We do offer an IS-BAO required Winter Operations/Surface Contamination course that includes some meteorology information, an IS-BAO required High Altitude course that covers high altitude meteorology, and a Weather Radar course that addresses hazards of operating near thunderstorms.
The online Weather Radar course is designed to provide the required understanding and knowledge for flight crews to assess summer time weather conditions that may be potentially hazardous to flight. The course includes a detailed operational perspective on using onboard airborne and data uplinked NEXRAD weather radar. We also present specific incidents about weather related accidents and incidents in turbine business aircraft flown by professional flight crews.
There is no specific IS-BAO requirement for the Weather Radar course. The course complies with the IS-BAO training requirement for “equipment installed on the aircraft” and “other training required to ensure a safe operation” defined in Chapter 5 of the IS-BAO standard. No specific time interval is required in the IS-BAO standard; however, we recommend the course during initial training and once every 24 months.
Are you ready for snow and ice? Our Winter Operations course reviews operations in ground icing conditions including anti- and deice fluids, deice procedures, holdover times, and pre‑takeoff contamination checks. Braking action reports, cold temperature altitude corrections, and contaminated runways are also presented.
The course complies with the IS‑BAO training requirement for “aircraft surface contamination training” defined in Chapter 5 of the IS-BAO standard and is compliant with the IS-BAO training recommendation defined in Acceptable Means of Compliance (AMC) Section 5.1 of the IS-BAO.
The IS-BAO standard is for flight crew members to complete the training during initial and every two years thereafter. Many Part 91 operators opt to complete the training each October as a Winter Operations refresher. The Winter Operations course is part of the IS-BAO training package.
We also have a shorter Surface Contamination course available for Flight Attendants.