1.0Advanced Aircrew Academyhttps://www.aircrewacademy.com/blogAdvanced Aircrew Academyhttps://www.aircrewacademy.com/blog/author/advanced-aircrew-academy/rich600338<blockquote class="wp-embedded-content" data-secret="V5L9OXCpir"><a href="https://www.aircrewacademy.com/blog/are-you-smart/">Are you SMART?</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.aircrewacademy.com/blog/are-you-smart/embed/#?secret=V5L9OXCpir" width="600" height="338" title="“Are you SMART?” — Advanced Aircrew Academy" data-secret="V5L9OXCpir" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); /* ]]> */ </script> Well sure.  We all are.  You are reading this article in The Agonic Line aren’t you?  So there, that proves it.  But aside from that, what about those Safety Performance Objectives (or Goals) listed somewhere in the early pages of your Safety Management System document? In this case, SMART is the acronym that represents the characteristics of an effective goal or objective – Specific, Measureable, Agreed to, Relevant, and Time-based.  If you have a copy of your International Standard for Business Aircraft Operations (IS-BAO) handy, you will find this test of goal characteristics in Paragraph 3.2.3 a. on Safety Performance Monitoring and Measurement.  You may have encountered them previously in other contexts, as they were not created for the IS-BAO, but were adopted as a Best Practice from somewhere else. From the point of view of an IS-BAO auditor, this writer finds that the simple SMART test of goal characteristics is one of the most reliable measures of how effectively an operator has tailored and adapted the ‘off-the-shelf’ SMS document bought from one of the various SMS document stores in our industry.   Based on a fairly good sized but definitely non-scientific sample, we can conclude that most document writers are not getting this right and many operators are not fixing the problem or requiring that it be fixed.