{"id":240,"date":"2015-05-12T12:28:03","date_gmt":"2015-05-12T12:28:03","guid":{"rendered":"https:\/\/www.aircrewacademy.com\/blog\/2015\/05\/12\/are-you-smart\/"},"modified":"2018-07-05T19:52:05","modified_gmt":"2018-07-05T19:52:05","slug":"are-you-smart","status":"publish","type":"post","link":"https:\/\/www.aircrewacademy.com\/blog\/are-you-smart\/","title":{"rendered":"Are you SMART?"},"content":{"rendered":"<p>Here is a sample of so-called Safety Performance Goals that show up in the plain brown wrapper that we get from the doc store.\u00a0 As most of us are buying from the same three or four document providers, we see the same ones often:<\/p>\n<ul>\n<li><em>Encouraging all employees to participate by reporting all observed risks or events.<\/em><\/li>\n<li><em>To ensure each employee carries out his or her duties with primary focus for their own safety as well as that of their fellow employees, our customers and the property and equipment entrusted to their care.<\/em><\/li>\n<li><em>Safety, being paramount to our operating practice, will be given priority at all times.<\/em><\/li>\n<li><em>Safety will be recognized by management and employees as an integral and vital part of the successful performance of any job.<\/em><\/li>\n<\/ul>\n<p>You get the flavor.\u00a0 This list represents statements that do not meet the simple SMART test for goals and objectives. If anything they are statements of policy, not measureable goals. OK, then take them out of the Goals and Objectives list and re-label them as Policy.\u00a0 They represent our failure to assess them critically and change them to a list of items that are not only SMART but that also make sense for our particular flight operation. For examples of Safety Performance Indicators and Targets, see\u201cMeasuring Safety Performance, Guidelines for Service Providers\u201d by the Safety Management International Collaboration Group, available at this link: <a href=\"http:\/\/www.skybrary.aero\/bookshelf\/books\/2395.pdf\">http:\/\/www.skybrary.aero\/bookshelf\/books\/2395.pdf<\/a> \u00a0\u00a0Section 3 has a summary table.<\/p>\n<p>This ain\u2019t rocket science gang.\u00a0 Making sure our Safety Performance Goals are SMART is an easy way to avoid looking like we are just giving lip service to the SMS and its processes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" alt=\"SMART\" src=\"images\/SMART.png\" width=\"250\" height=\"250\" style=\"margin: 5px; float: right;\" \/>Well sure.&nbsp; We all are.&nbsp; You are reading this article in The Agonic Line aren\u2019t you?&nbsp; So there, that proves it.&nbsp; But aside from that, what about those Safety Performance Objectives (or Goals) listed somewhere in the early pages of your Safety Management System document?<\/p>\n<p>In this case, SMART is the acronym that represents the characteristics of an effective goal or objective \u2013 Specific, Measureable, Agreed to, Relevant, and Time-based.&nbsp; If you have a copy of your International Standard for Business Aircraft Operations (IS-BAO) handy, you will find this test of goal characteristics in Paragraph 3.2.3 a. on Safety Performance Monitoring and Measurement.&nbsp; You may have encountered them previously in other contexts, as they were not created for the IS-BAO, but were adopted as a Best Practice from somewhere else.<\/p>\n<p>From the point of view of an IS-BAO auditor, this writer finds that the simple SMART test of goal characteristics is one of the most reliable measures of how effectively an operator has tailored and adapted the \u2018off-the-shelf\u2019 SMS document bought from one of the various SMS document stores in our industry. &nbsp;&nbsp;Based on a fairly good sized but definitely non-scientific sample, we can conclude that most document writers are not getting this right and many operators are not fixing the problem or requiring that it be fixed.<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[144],"class_list":["post-240","post","type-post","status-publish","format-standard","hentry","category-blog","tag-smartsafety-performance-objectivessafety-management-systemspecificmeasureableagreed-torelevanttime-basedinternational-standard-for-business-aircraft-operationsis-baosms"],"_links":{"self":[{"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/posts\/240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/comments?post=240"}],"version-history":[{"count":1,"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/posts\/240\/revisions"}],"predecessor-version":[{"id":641,"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/posts\/240\/revisions\/641"}],"wp:attachment":[{"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/media?parent=240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/categories?post=240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aircrewacademy.com\/blog\/wp-json\/wp\/v2\/tags?post=240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}