CRM / Human Factors: Procedural Non-Compliance
Procedural non-compliance is a leading cause of error and, ultimately, incidents and accidents. The Procedural Non-Compliance module addresses the issue of failure to follow procedures. Procedural non?compliance is not always an individual failure. It can be caused by unclear standards, inadequate training, or leadership failures. The training includes how to reduce the risk of procedural non-compliance by improving procedures, identifying training gaps, ensuring leadership supports, and instilling individual accountability with following procedures.