CRM / Human Factors: Procedural Non-Compliance
Procedural non-compliance is a leading cause of error and, ultimately, incidents and accidents. The Procedural Non-Compliance module addresses the issue of failure to follow procedures. Procedural non-compliance is not always an individual failure. It can be caused by unclear standards, inadequate training, or leadership failures. The training includes how to reduce the risk of procedural non-compliance by improving procedures, identifying training gaps, ensuring leadership supports, and instilling individual accountability with following procedures.