CRM / Human Factors: Workload Management

CRM / Human Factors: Workload Management

The Crew Resource Management / Human Factors: Workload Management module addresses workload distribution and distraction avoidance. Techniques to apply during low workload times and high workload phases of flight are described. Tools to use for short flights to better prepare are also included.


The training contents of this module are included in the Crew Resource Management – Part 135 module.

This module is one of many options for Crew Resource Management / Human Factors training for pilots. See the CRM / Human Factors Training Modules table for all Crew Resource Management / Human Factors training options. This module complies with the International Standard for Business Aircraft Operations (IS-BAO) training requirement for "Human Factors (HF) / Crew Resource Management (CRM)" defined in Chapter 8 of IS-BAO. The module also complies with the Business Aviation Safety Consortium (BASC) standards NX6 and 2, which require CRM / Human Factors training.

  • Workload distribution
  • Distraction avoidance
  • Low workload management techniques
  • High workload management techniques
  • Symptoms of performance degradation
  • Positive exchange of controls
  • Automation levels