Human Factors / Crew Resource Management (CRM)
Human Factors is a broad term to describe interactions among humans and other elements of a system. Human Factors training for pilots can include traditional Crew Resource Management (CRM), Maintenance Resource Management, and Dispatch Resource Management as well as topics such as flight discipline and automation management.
The Maintenance Human Factors eLearning module is FAA-accepted for one hour of IA Renewal credit. FAA Course Acceptance Number: C-IND-IM-151112-K-006-002.
The NBAA Management Guide (section 2.4) recommends advanced flight crew training above and beyond the regulatory requirements of the FAA as a best practice. That recommendation specifically cites CRM training. This training satisfies that NBAA recommendation.